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Best Network Performance Monitoring Tools

Best Network Performance Monitoring Tools
Network performance monitoring tools provide visibility into the health and efficiency of networks and their underlying infrastructure of devices and software. Some platforms focus entirely on collecting and analyzing logs from various sources on the network, while others provide additional management capabilities that let you control, change, and troubleshoot network infrastructure. Choosing the right solution requires a thoughtful consideration of factors such as the cost, scalability, and interoperability of the software, as well as your team’s experience and abilities. This guide compares three of the best network performance monitoring tools by analyzing these critical factors before providing advice on the most scalable and cost-effective way to deploy your solutions.

Comparing best network performance monitoring tools

Platform

Key Features

SolarWinds Network Performance Monitor (NPM)

  • Network device, performance, and fault monitoring

  • Deep packet inspection and analysis

  • LAN and WAN monitoring

  • Automatic network discovery, mapping, and monitoring

  • Network availability monitoring

  • Network diagnostics

  • Network path analysis

  • Network performance testing

  • SNMP monitoring

  • Wi-Fi analysis

Kentik

  • Network telemetry dashboards

  • Multi-vendor network monitoring

  • Cloud, edge, and hybrid cloud monitoring

  • SaaS application performance & uptime monitoring

  • Intelligent automated alerts

  • SNMP, traffic flow, VPC, host agent, and synthetic monitoring

  • Multi-cloud performance monitoring

  • Kubernetes workload monitoring

  • SD-WAN monitoring

  • Network security monitoring

  • Network map visualizations

  • QoE monitoring

ThousandEyes

  • Network availability and performance testing

  • WAN performance monitoring

  • Cisco SD-WAN monitoring and optimization

  • Browser session monitoring

  • Network path visibility

  • User Wi-Fi connectivity monitoring

  • VPN mapping and monitoring

  • Cross-layer data visualizations

Disclaimer: This comparison was written by a 3rd party in collaboration with ZPE Systems using data gathered from publicly available data sheets and admin guides, as of 10/20/2023. Please email us if you have corrections or edits, or want to review additional attributes: Matrix@zpesystems.com

SolarWinds Network Performance Monitor (NPM)

The Network Performance Monitor (NPM) is part of the SolarWinds Orion platform of integrated products. This mature and richly featured monitoring software is delivered as a cloud-based service and can observe SaaS (software as a service), cloud, hybrid cloud, and on-premises infrastructure. With advanced features like deep packet inspection (DPI), WAN optimization monitoring, automatic network mapping, and automated diagnostic tools, SolarWinds NPM is meant to be a complete, enterprise-grade observability solution. As part of the Orion platform, it’s also extensible with other products from the SolarWinds ecosystem, such as a Network Configuration Manager. As an enterprise solution, SolarWinds NPM comes with a high price tag that grows even larger as additional monitoring agents are added, limiting the scalability. Another important factor to consider is that SolarWinds recently suffered a high-profile hack that compromised thousands of customers, so there are security risks involved in trusting the Orion supply chain. Additionally, despite a large library of integrations, SolarWinds is a closed ecosystem that doesn’t work well with 3rd-party tools or custom scripts.​

Pros

Cons

  • Supports SaaS, cloud, and on-premises networks
  • Includes advanced monitoring features like DPI
  • Part of a large ecosystem of observability and management solutions
  • Pricing is expensive and limits scalability
  • Recently suffered a high-profile breach that impacted thousands of customers
  • Closed ecosystem may not support your 3rd-party tools

Kentik

Kentik is an end-to-end network observability platform for cloud, multi-cloud, hybrid cloud, SaaS, and data center infrastructure. In addition to network performance monitoring, the platform includes monitoring solutions for SaaS application performance and SD-WAN performance. Other observability features include SaaS uptime monitoring, AI-driven insights and alerts, network security monitoring, and QoE (Quality of Experience) monitoring. Kentik also recently launched a Kubernetes network monitoring solution called Kentik Kube that provides end-to-end cluster visibility. Overall, Kentik is a powerful network observability platform that includes many of its most innovative features in its “Essentials” and “Pro” pricing packages, providing a lot of bang for your buck. The downside is that you can’t subscribe to features individually and must purchase a whole package, meaning you could end up paying for features you don’t need. Because Kentik is not a large vendor, its customer service may be slow to respond in some cases. Additionally, although Kentik does have a large library of integrations, it is not a vendor-neutral platform.

Pros

Cons

  • Supports cloud, multi-cloud, hybrid cloud, SaaS, and data center infrastructure
  • Includes many advanced features and solutions at no additional cost
  • Provides AI-driven network insights and intelligent alerts
  • Products aren’t available a la carte
  • Customer service and technical support can be slow to respond
  • Isn’t entirely vendor-neutral

ThousandEyes

ThousandEyes is a digital experience monitoring platform primarily focused on network and application synthetic testing, end-user performance monitoring, and ISP Internet monitoring for SaaS, cloud, and on-premises networks. Additionally, ThousandEyes is part of the Cisco family and can be used to monitor and optimize Cisco SD-WAN architectures. Across its family of observability products, ThousandEyes includes features like wireless network visibility, SaaS performance visualizations, cloud application outage detection, and SD-WAN performance forecasting. The major advantage of the ThousandEyes platform is that it provides true end-to-end visibility of the entire service delivery chain, including end-user device performance and third-party provider availability. One downside is the endpoint agent-based monitoring solution requires on-premises VMs to run, which can be cumbersome to maintain and limits scalability. The pricing is expensive compared to similar solutions, and you may have to combine products to get all the features you need. Additionally, ThousandEyes is not a vendor-neutral platform and has a relatively small library of integrations.

Pros

Cons

  • Supports SaaS, cloud, and on-premises networks
  • Works with Cisco DNA software for SD-WAN monitoring
  • Provides end-to-end visibility of the entire service delivery chain
  • Agent-based monitoring requires on-premises VMs, limiting scalability
  • Pricing is expensive compared to similar solutions
  • Limited integrations, preventing interoperability

Conclusion

Each of the solutions on this list has advantages that make it well-suited to certain environments, as well as limitations to consider. Solarwinds NPM is part of a large ecosystem of observability and management solutions that includes advanced features like DPI, but it’s suffering from a major security incident and has a closed ecosystem. Kentik packs a lot of innovative, AI-driven monitoring capabilities into its platform offerings, but its pricing tiers are inflexible, and it doesn’t have the large, enterprise-grade support team of its larger competitors. ThousandEyes provides end-to-end visibility of the entire service delivery chain and works seamlessly with Cisco DNA software, but it has a steep learning curve and a limited library of integrations.

How to run the best network performance monitoring tools

Most network performance monitoring tools – even cloud-based SaaS offerings – communicate with endpoint agents using software deployed on VMs (virtual machines) running on-premises in each business location. Running these VMs on fully provisioned servers or PCs is expensive, but deploying them on NUCs is highly insecure, especially as organizations scale out with distributed branches and edge computing sites. What’s needed is a consolidated hardware solution that combines critical branch, edge, and data center networking functionality with vendor-neutral VM and application hosting, such as the Nodegrid platform from ZPE Systems. Nodegrid’s serial switches and network edge routers run the open, Linux-based Nodegrid OS, which can host your choice of third-party software – including Docker containers – for network performance monitoring, SD-WAN, security, automation, and more. Nodegrid’s versatile, modular hardware solutions also provide out-of-band (OOB) management access to critical remote infrastructure and monitoring solutions, giving teams a lifeline to recover from outages and ransomware attacks. Nodegrid uses innovative, enterprise-grade security features like Secure Boot, self-encrypted disk, and two-factor authentication (2FA), and its onboard software is frequently patched for vulnerabilities to defend against a breach. Deploying Nodegrid at each business site consolidates your network to reduce hardware overhead, streamlining management and enabling easy scalability.

Deploy the best network performance monitoring tools with Nodegrid

Reach out to ZPE Systems to see a demo of how the best network performance monitoring tools run on the Nodegrid platform.
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Intel NUC Use Cases

A mini-PC similar to an Intel NUC.

The Intel NUC, or “Next Unit of Computing,” is a small, appliance-like minicomputer that’s widely used across a variety of industries and applications. They’re tiny and relatively inexpensive, so you’ll often find them inside IoT devices and ruggedized cases. They’re also frequently deployed as jump boxes or service delivery appliances. However, Intel NUCs create added security risks, technical debt, and management headaches. Plus, Intel recently announced the discontinuation of all NUC product lines. This post describes some of the most common Intel NUC use cases, explains the security and management issues that caused its discontinuation, and provides superior replacement options.

Table of Contents

  1. Intel NUC use cases
  2. Intel NUC EOL products
  3. Why is Intel EOL-ing the NUC?
  4. Intel NUC replacement options from ZPE Systems
  5. Nodegrid product comparison
  6. Intel NUC replacement SKUs

Intel NUC use cases

While Intel NUCs have a dedicated fanbase among home enthusiasts, they’re primarily used by professional IT teams. Some popular Intel NUC use cases include:

  • Reducing carbon footprints: As investors place more importance on an organization’s environmental, social, and governance (ESG) practices, it becomes necessary to improve sustainability and reduce greenhouse gas emissions. Replacing inefficient PC towers with Intel NUCs can help reduce carbon footprints and improve ESG ratings.
  • Security and surveillance systems: An Intel NUC can run a wide range of security applications for things like entry control and surveillance cameras, eliminating the need for dedicated servers. Some IoT (Internet of Things) security devices have embedded Intel NUCs for greater mobility and efficiency.
  • Application delivery: Some service providers use Intel NUCs as platforms to deploy their software on-site to reduce hardware overhead costs. For example, a provider can install a NUC in their customer’s server room to deliver artificial intelligence (AI) or Software-as-a-Service (SaaS) applications.
  • Jump boxes: Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) often deploy Intel NUCs at customer sites to act as “jump boxes” used to remotely access client infrastructure without taking up rack space.
  • Rugged computing: When services are needed out in the field, such as in military or construction applications, a traditional laptop may not be heavy-duty enough to withstand operating conditions. Some organizations solve this problem by running their services on Intel NUCs installed inside rugged cases designed for the environment.
  • Customized appliance computing: For specialized applications requiring a high degree of physical customization, such as law enforcement surveillance systems, an Intel NUC is often used because it’s small enough to fit nearly any case.

Intel NUC EOL products

Intel recently announced it’s discontinuing all NUC products, with specific dates for end-of-sale, end-of-support, and end-of-security-support varying by product. ASUS agreed to take over manufacturing and support of NUC product lines, but it’s unclear what the transition will look like or how ASUS will develop the NUC in the future.

Click here to view a list of all Intel NUC end-of-life SKUs as well as direct replacement options.

Why is Intel EOL-ing the NUC?

Despite all the exciting enterprise use cases listed above, the Intel NUC was never intended to be used as an appliance. It has numerous security and management limitations that make it challenging for Intel (and ASUS, in the future) to support the NUC for enterprise applications, including:

  • There’s no dedicated platform to deploy or secure NUC applications
  • Each Intel NUC is managed and accessed individually with no centralized management
  • Intel NUCs create a lot of technical debt because they require a lot of coding, API knowledge, and other specialized skills to work with
  • NUC operating systems are usually left out of patch schedules, leaving vulnerabilities critically exposed
  • There is usually no ability to recover a non-responsive NUC remotely, requiring expensive on-site visits any time there’s a network hiccup or OS crash
  • NUCs often don’t have the onboard hardware Roots of Trust (e.g., TPM) needed to secure them properly
  • The hardware NUCs are embedded in often have unclear or undocumented supply chains
  • There’s no ability for bidirectional authentication to the cloud with unique certificates
  • The production data and applications are on the same plane as management processes, leaving management ports exposed

Intel NUCs are a quick and inexpensive way to deploy applications, jump boxes, and digital services, which is what makes them so popular in enterprises. However, due to a lack of security features and centralized management, NUCs are also popular with cybercriminals looking for an easy target to exploit. With Intel discontinuing all NUC product lines, it’s the perfect opportunity to look for a replacement option that delivers the same cost-efficient flexibility but with enterprise-grade security and management features built in.

Intel NUC replacement options from ZPE Systems

Nodegrid is a family of all-in-one networking, application delivery, and infrastructure management devices from ZPE Systems. Nodegrid was built with security in mind, taking a three-pronged approach that includes:

  1. Hardware security – Onboard security features like TPM 2.0 and self-encrypted disk (SED) protect your device even if it falls into the wrong hands.
  2. Software security – Nodegrid protects its software using features such as BIOS protection and Signed OS, and it can host third-party security applications for an even stronger defense.
  3. Management security – Nodegrid keeps the management plane isolated from the data plane and uses strong zero-trust authentication methods to protect your management interfaces.

Nodegrid reduces management headaches without reducing security or functionality. ZPE provides enterprise-level support for all Nodegrid products with a responsive engineering team and 24-hour CVE (common vulnerabilities and exposures) patching. Nodegrid also lowers the technical debt and can meet teams at their skill level. You can deploy Nodegrid and use it to manage solutions that are already in place without any specialized programming or API knowledge.

Plus, Nodegrid uses out-of-band (OOB) management and serial connectivity to ensure continuous remote access to the control plane, making it a superior choice to an Intel NUC jump box for MSPs and MSSPs. With OOB connection options like 5G/4G LTE, teams can remotely troubleshoot and recover systems, services, and applications, even during major network outages. Management of all Nodegrid-connected infrastructure is unified by a single platform for streamlined control at any scale.

Due to its size, cost, and open, Linux-based operating system, Nodegrid is just as flexible and efficient as an Intel NUC while delivering the centralized management, robust security, and responsive support needed in enterprise deployments.

Learn more about replacing mini-computers with enterprise solutions:

Nodegrid product comparison

The entire family of Nodegrid edge solutions provides reliable OOB management and flexible service delivery capabilities protected by enterprise-grade security features. The Nodegrid Mini SR, Bold SR, and Gate SR are direct replacements for EOL Intel NUC models but offer so much more. Nodegrid is an entire Services Delivery Platform designed to streamline operations at any scale.

 

Mini SR

Bold SR

Hive SR

Gate SR

CPU

X86-64bit Intel 

X86-64bit Intel

 

X86-64bit Intel 

Cores

4

4 or 8

4 or 8

2, 4 or 8

Guest VM

1

1

1-3

1-3

Guest Docker

2+

2+

2+

2+

Storage

14GB SED

32GB – 128GB

32GB – 128GB

32GB – 128GB

Additional Storage

Up to 4TB

512GB

Up to 4TB

Wi-Fi

Yes

Yes

Yes

Yes

Cellular modem

1

1-2

1-2

1-2

5G

Yes

Dual 5G

Dual 5G

Sim slots

1

4

4

4

Serial Console Switch

Via USB

8

Via USB

8

Network

2x 1Gb ETH

5x Gb ETH

2x WAN (ETH/SFP)
2x SFP

4x 2.5Gb ETH

2x SFP
5x Gb ETH

4x 1Gb ETH PoE+

Data Sheet

Download

Download

Download

Download

To see first-hand why Nodegrid edge solutions are a superior choice for Intel NUC use cases, request a demo from ZPE Systems today.

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Intel NUC replacement SKUs

Intel NUC EOL SKU

In scope features

ZPE replacement product

Intel® NUC 11 Performance Kit NUC11PAHI70900

(Lenovo)

Multi-core Intel processor, expandable memory & SSD storage, Wi-Fi

ZPE-MSR24-W5

ZPE-MSR24-4G-W5

ZPE-MSR24-W5-EXT

ZPE-MSR24-4G-W5-EXT

ZPE-BSR-24a-W5

ZPE-BSR-24-4G-W5

ZPE-BSR-24-4G-W5-D128G

ZPE-BSR-48-W5

ZPE-BSR-48-4G-W5

ZPE-BSR-48-4G-W5-D128G

ZPE-GSR-48-W5

ZPE-GSR-48-4G-W5

ZPE-GSR-48-4G-W5-D128G

ZPE-GSR-816-W5

ZPE-GSR-816-4G-W5

ZPE-GSR-816-4G-W5-D128G

Intel® NUC 11 Pro Kit NUC11TNKv5

Intel® NUC 11 Pro Board NUC11TNBv5

Intel® NUC 11 Pro Board NUC11TNBv7

Intel® NUC 11 Pro Kit NUC11TNHv50L

Intel® NUC 11 Pro Kit NUC11TNKv7

Intel® NUC 11 Pro Kit NUC11TNHv7

Intel® NUC 11 Pro Kit NUC11TNHv70L

Intel® NUC 11 Pro Board NUC11TNBi3

Intel® NUC 11 Pro Board NUC11TNBi5

Intel® NUC 11 Pro Board NUC11TNBi7

Intel® NUC 11 Pro Kit NUC11TNKi3

Intel® NUC 11 Pro Kit NUC11TNKi5

Intel® NUC 11 Pro Kit NUC11TNKi7

Intel® NUC 11 Pro Kit NUC11TNHi30L

Intel® NUC 11 Pro Kit NUC11TNHi50L

Intel® NUC 11 Pro Kit NUC11TNHi70L

Intel® NUC 11 Pro Kit NUC11TNHi3

Intel® NUC 11 Pro Kit NUC11TNHi5

Intel® NUC 11 Pro Kit NUC11TNHi7

Intel® NUC 11 Pro Kit NUC11TNHi30P

Intel® NUC 11 Pro Kit NUC11TNHi50W

Intel® NUC 11 Pro Kit NUC11TNHi70Q

Intel® NUC 11 Pro Board NUC11TNBi30Z

Intel® NUC 11 Pro Board NUC11TNBi50Z

Intel® NUC 11 Pro Board NUC11TNBi70Z

Intel® NUC 11 Pro Kit NUC11TNKi30Z

Intel® NUC 11 Pro Kit NUC11TNKi50Z

Intel® NUC 11 Pro Kit NUC11TNKi70Z

Intel® NUC 11 Pro Kit NUC11TNKv50Z

Intel® NUC Kit, NUC11PAHi30Z

Intel® NUC Kit, NUC11PAHi50Z

Intel® NUC Kit, NUC11PAHi70Z

Intel® NUC 11 Enterprise Edge Compute NUC11TNHv50L

Intel® NUC 11 Enterprise Edge Compute NUC11TNHv70L

Intel® NUC 11 Pro Kit NUC11TNHi50Z

Multi-core Intel processor, expandable memory & SSD storage, Wi-Fi

ZPE-MSR24-W5

ZPE-MSR24-4G-W5

ZPE-MSR24-W5-EXT

ZPE-MSR24-4G-W5-EXT

ZPE-BSR-24a-W5

ZPE-BSR-24-4G-W5

ZPE-BSR-24-4G-W5-D128G

ZPE-BSR-48-W5

ZPE-BSR-48-4G-W5

ZPE-BSR-48-4G-W5-D128G

ZPE-GSR-48-W5

ZPE-GSR-48-4G-W5

ZPE-GSR-48-4G-W5-D128G

ZPE-GSR-816-W5

ZPE-GSR-816-4G-W5

ZPE-GSR-816-4G-W5-D128G

Intel® NUC Kit, NUC10i5FNHN

     (no cord, US cord, EU cord, AU cord, IN cord)

Intel® NUC Kit, NUC10i5FNKN

     (no cord, US cord, EU cord, AU cord, IN cord)

Intel® NUC Kit, NUC10i3FNHN

     (no cord, US cord, EU cord, AU cord, IN cord)

Multi-core Intel processor, expandable memory & SSD storage, Wi-Fi

ZPE-MSR24-W5

ZPE-MSR24-4G-W5

ZPE-MSR24-W5-EXT

ZPE-MSR24-4G-W5-EXT

ZPE-BSR-24a-W5

ZPE-BSR-24-4G-W5

ZPE-BSR-24-4G-W5-D128G

ZPE-BSR-48-W5

ZPE-BSR-48-4G-W5

ZPE-BSR-48-4G-W5-D128G

ZPE-GSR-48-W5

ZPE-GSR-48-4G-W5

ZPE-GSR-48-4G-W5-D128G

ZPE-GSR-816-W5

ZPE-GSR-816-4G-W5

ZPE-GSR-816-4G-W5-D128G

Intel® NUC11 Enthusiast Kit, NUC11PHKi7C, with Core™ i7, RTX 2060

     (no cord, US cord, EU cord, UK cord, AU cord, CN cord)

Multi-core Intel processor, expandable memory & SSD storage, Wi-Fi

ZPE-MSR24-W5

ZPE-MSR24-4G-W5

ZPE-MSR24-W5-EXT

ZPE-MSR24-4G-W5-EXT

ZPE-BSR-24a-W5

ZPE-BSR-24-4G-W5

ZPE-BSR-24-4G-W5-D128G

ZPE-BSR-48-W5

ZPE-BSR-48-4G-W5

ZPE-BSR-48-4G-W5-D128G

ZPE-GSR-48-W5

ZPE-GSR-48-4G-W5

ZPE-GSR-48-4G-W5-D128G

ZPE-GSR-816-W5

ZPE-GSR-816-4G-W5

ZPE-GSR-816-4G-W5-D128G

Intel® NUC Kit, NUC10i5FNHN

Intel® NUC Kit, NUC10i3FNHN

Multi-core Intel processor, expandable memory & SSD storage, Wi-Fi

ZPE-MSR24-W5

ZPE-MSR24-4G-W5

ZPE-MSR24-W5-EXT

ZPE-MSR24-4G-W5-EXT

ZPE-BSR-24a-W5

ZPE-BSR-24-4G-W5

ZPE-BSR-24-4G-W5-D128G

ZPE-BSR-48-W5

ZPE-BSR-48-4G-W5

ZPE-BSR-48-4G-W5-D128G

ZPE-GSR-48-W5

ZPE-GSR-48-4G-W5

ZPE-GSR-48-4G-W5-D128G

ZPE-GSR-816-W5

ZPE-GSR-816-4G-W5

ZPE-GSR-816-4G-W5-D128G

Intel® NUC Board NUC7PJYBN

Multi-core Intel processor, expandable memory & SSD storage, Wi-Fi

ZPE-MSR24-W5

ZPE-MSR24-4G-W5

ZPE-MSR24-W5-EXT

ZPE-MSR24-4G-W5-EXT

ZPE-BSR-24a-W5

ZPE-BSR-24-4G-W5

ZPE-BSR-24-4G-W5-D128G

ZPE-BSR-48-W5

ZPE-BSR-48-4G-W5

ZPE-BSR-48-4G-W5-D128G

ZPE-GSR-48-W5

ZPE-GSR-48-4G-W5

ZPE-GSR-48-4G-W5-D128G

ZPE-GSR-816-W5

ZPE-GSR-816-4G-W5

ZPE-GSR-816-4G-W5-D128G

Intel® NUC 11 Enthusiast Mini PC, w/ Core™

i7, RTX 2060, Optane™ Mem H10 

(32GB+512GB) Solid State Storage, 16G 

RAM, Windows® 10

     (No cord, US Cord, EU Cord, CN cord)

Multi-core Intel processor, expandable memory & SSD storage, Wi-Fi

ZPE-MSR24-W5

ZPE-MSR24-4G-W5

ZPE-MSR24-W5-EXT

ZPE-MSR24-4G-W5-EXT

ZPE-BSR-24a-W5

ZPE-BSR-24-4G-W5

ZPE-BSR-24-4G-W5-D128G

ZPE-BSR-48-W5

ZPE-BSR-48-4G-W5

ZPE-BSR-48-4G-W5-D128G

ZPE-GSR-48-W5

ZPE-GSR-48-4G-W5

ZPE-GSR-48-4G-W5-D128G

ZPE-GSR-816-W5

ZPE-GSR-816-4G-W5

ZPE-GSR-816-4G-W5-D128G

Intel® NUC 8 Rugged Kit NUC8CCHKRN (All SKUs)

Intel® NUC 8 Rugged Board NUC8CCHBN (All SKUs)

Multi-core Intel processor, expandable memory & SSD storage, Wi-Fi

ZPE-MSR24-W5

ZPE-MSR24-4G-W5

ZPE-MSR24-W5-EXT

ZPE-MSR24-4G-W5-EXT

ZPE-BSR-24a-W5

ZPE-BSR-24-4G-W5

ZPE-BSR-24-4G-W5-D128G

ZPE-BSR-48-W5

ZPE-BSR-48-4G-W5

ZPE-BSR-48-4G-W5-D128G

ZPE-GSR-48-W5

ZPE-GSR-48-4G-W5

ZPE-GSR-48-4G-W5-D128G

ZPE-GSR-816-W5

ZPE-GSR-816-4G-W5

ZPE-GSR-816-4G-W5-D128G

Intel® NUC Kit – NUC10i7FNHN

Intel® NUC Kit – NUC10i7FNKN

Multi-core Intel processor, expandable memory & SSD storage, Wi-Fi

ZPE-MSR24-W5

ZPE-MSR24-4G-W5

ZPE-MSR24-W5-EXT

ZPE-MSR24-4G-W5-EXT

ZPE-BSR-24a-W5

ZPE-BSR-24-4G-W5

ZPE-BSR-24-4G-W5-D128G

ZPE-BSR-48-W5

ZPE-BSR-48-4G-W5

ZPE-BSR-48-4G-W5-D128G

ZPE-GSR-48-W5

ZPE-GSR-48-4G-W5

ZPE-GSR-48-4G-W5-D128G

ZPE-GSR-816-W5

ZPE-GSR-816-4G-W5

ZPE-GSR-816-4G-W5-D128G

Intel® NUC Kit – NUC7CJYHN (All SKUs)

Intel® NUC Kit – NUC7PJYHN (All SKUs)

Multi-core Intel processor, expandable memory & SSD storage, Wi-Fi

ZPE-MSR24-W5

ZPE-MSR24-4G-W5

ZPE-MSR24-W5-EXT

ZPE-MSR24-4G-W5-EXT

ZPE-BSR-24a-W5

ZPE-BSR-24-4G-W5

ZPE-BSR-24-4G-W5-D128G

ZPE-BSR-48-W5

ZPE-BSR-48-4G-W5

ZPE-BSR-48-4G-W5-D128G

ZPE-GSR-48-W5

ZPE-GSR-48-4G-W5

ZPE-GSR-48-4G-W5-D128G

ZPE-GSR-816-W5

ZPE-GSR-816-4G-W5

ZPE-GSR-816-4G-W5-D128G

Intel® NUC 9 Pro Kit – NUC9VXQNX

Intel® NUC 9 Pro Compute Element – NUC9VXQNB

Intel® NUC 9 Pro Compute Element – NUC9V7QNB

Multi-core Intel processor, expandable memory & SSD storage, Wi-Fi

ZPE-MSR24-W5

ZPE-MSR24-4G-W5

ZPE-MSR24-W5-EXT

ZPE-MSR24-4G-W5-EXT

ZPE-BSR-24a-W5

ZPE-BSR-24-4G-W5

ZPE-BSR-24-4G-W5-D128G

ZPE-BSR-48-W5

ZPE-BSR-48-4G-W5

ZPE-BSR-48-4G-W5-D128G

ZPE-GSR-48-W5

ZPE-GSR-48-4G-W5

ZPE-GSR-48-4G-W5-D128G

ZPE-GSR-816-W5

ZPE-GSR-816-4G-W5

ZPE-GSR-816-4G-W5-D128G

Intel® NUC 12 Pro Kit NUC12WSKi50Z

Intel® NUC 12 Pro Kit NUC12WSHi50Z

Intel® NUC 12 Pro Kit NUC12WSKi70Z

Intel® NUC 12 Pro Kit NUC12WSHi70Z

Multi-core Intel processor, expandable memory & SSD storage, Wi-Fi

ZPE-MSR24-W5

ZPE-MSR24-4G-W5

ZPE-MSR24-W5-EXT

ZPE-MSR24-4G-W5-EXT

ZPE-BSR-24a-W5

ZPE-BSR-24-4G-W5

ZPE-BSR-24-4G-W5-D128G

ZPE-BSR-48-W5

ZPE-BSR-48-4G-W5

ZPE-BSR-48-4G-W5-D128G

ZPE-GSR-48-W5

ZPE-GSR-48-4G-W5

ZPE-GSR-48-4G-W5-D128G

ZPE-GSR-816-W5

ZPE-GSR-816-4G-W5

ZPE-GSR-816-4G-W5-D128G

Intel® NUC 9 Extreme Kit – NUC9i5QNX

Intel® NUC 9 Extreme Kit – NUC9i7QNX

Intel® NUC 9 Extreme Kit – NUC9i9QNX

Multi-core Intel processor, expandable memory & SSD storage, Wi-Fi

ZPE-MSR24-W5

ZPE-MSR24-4G-W5

ZPE-MSR24-W5-EXT

ZPE-MSR24-4G-W5-EXT

ZPE-BSR-24a-W5

ZPE-BSR-24-4G-W5

ZPE-BSR-24-4G-W5-D128G

ZPE-BSR-48-W5

ZPE-BSR-48-4G-W5

ZPE-BSR-48-4G-W5-D128G

ZPE-GSR-48-W5

ZPE-GSR-48-4G-W5

ZPE-GSR-48-4G-W5-D128G

ZPE-GSR-816-W5

ZPE-GSR-816-4G-W5

ZPE-GSR-816-4G-W5-D128G

Want to learn more about replacing your Intel NUC with Nodegrid?

Ready to replace your Intel NUC with a Nodegrid alternative? Call ZPE Systems today at 1-844-4ZPE-SYS or contact us online.

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The Biggest Ransomware Attack You Haven’t Heard of…Yet

James Cabe CISSP

This article was written by James Cabe, CISSP, whose cybersecurity expertise has helped major companies including Microsoft and Fortinet.

MOVEit over SolarWinds — The largest and most successful ransomware attack ever recorded is happening. Right now. It’s attacking healthcare and financial institutions with high rates of success, and recently stole sensitive data of 4 million more healthcare patients. It uses something called CL0P ransomware, and the threat actor is a well-known criminal group with the name FIN11. Many organizations are finding it difficult to stop the attack because they have no way to access infected devices, take them offline, patch, or even replace them. So, what exactly is going on?

The group responsible for the attack

FIN11 is a cybercriminal group that has been active since 2016 or before, originating from the Commonwealth of Independent States (CIS). While the group has historically been associated with widespread phishing campaigns, their focus has shifted towards other initial access vectors. FIN11 often runs high-volume operations targeting industries in North America and Europe for data theft and ransomware deployment, primarily leveraging CL0P (aka CLOP).

FIN11 is responsible for multiple widespread, high-profile intrusion campaigns leveraging zero-day vulnerabilities, and the group likely has access to the networks of many more organizations than it is able to successfully monetize. Despite this, they’re currently attacking MOVEit, a well-known SaaS provider who relies on a file transfer appliance called Accellion lFile Transfer Appliance (FTA). This legacy product remains unpatched, which has led to the breach of many Fortune 100 companies and state and federal agencies.

FIN11

How did the ransomware attack start?

The ransomware attack began with several Accellion FTA customers, including those in industries like healthcare, legal, finance, retail, and telecom. Companies such as Jones Day Law, Kroger, Singtel, and many others had no idea that they had been attacked, because the initial breach was quiet and headless.

Their only indication came after receiving a threatening email aimed at extortion. 

In this email, the group threatened to publish stolen data on the “CL0P^_- LEAKS” .onion website, according to an investigation from Accellion. The Federal Bureau of Investigation (FBI) and the Cybersecurity and Infrastructure Security Agency (CISA) are releasing this joint CSA to disseminate known CL0P ransomware IOCs and TTPs identified through FBI investigations as recently as June 2023.

According to the investigation, four zero-day security holes were exploited in the attacks:

  • CVE-2021-27101 – SQL injection via a crafted Host header
  • CVE-2021-27102 – OS command execution via a local web service call
  • CVE-2021-27103 – SSRF via a crafted POST request
  • CVE-2021-27104 – OS command execution via a crafted POST request

And, the published victim data appears to have been stolen using a “WEB SHELL”. These web shells give remote administrative access to the web server and create a jumping off point to attack the rest of the internal network. Mandiant, a well-known cyber investigation arm of Google, added, “The exfiltration activity has affected entities in a wide range of sectors and countries” (Threatpost). Exfiltration is the unauthorized removal of important or damaging data from an organization.

However the biggest problem is that these web shells are what researchers call “PERSISTENCE”. This means that an attacker can remain in your network indefinitely to continue damaging and attacking your resources. Researchers call these “APTs,” or Advanced Persistent Threats.

Why is the ransomware attack still going strong?

The ransomware attack is still going strong because there’s no patch available. According to open source information, beginning on May 27, 2023, CL0P Ransomware Gang began exploiting a previously unknown SQL injection vulnerability (CVE-2023-34362) in Accelion’s appliance that is the backbone of a solution known as Progress Software’s MOVEit Transfer service. Internet-facing MOVEit Transfer web applications were infected with a web shell named LEMURLOOT, which was then used to steal data from underlying MOVEit Transfer databases. In similar spates of activity, TA505, which is the group responsible for the Dridex trojan and Locky ransomware, conducted zero-day-exploit-driven campaigns against Accellion FTA devices in 2020 and 2021, and Fortra/Linoma GoAnywhere MFT servers in early 2023.

What most organizations want to know is: How do you quickly respond to issues like these? How can you be properly prepared to respond to an issue you didn’t cause or didn’t expect?

Patching is a good response. However, it takes an average of 205 days to patch a recently known zero-day exploit like the MOVEit vulnerability. While patching alone is typically the ideal response, it isn’t automatic nor can it be done quickly.

Another approach involves removing the offending software or appliance, or cutting off access to the software or appliance. But once you remove this access, how do you continue normal operations, and how can you easily bring the software/appliance back online? Without adequate infrastructure in place, physically deploying to each site is not practical, especially for distributed organizations.

CISA and the FBI encourage organizations to implement the recommendations in the Mitigations section of this CSA to reduce the likelihood and impact of CL0P ransomware and other ransomware incidents. The Mitigations section describes many approaches, including patching, removing software/appliance access, and implementing a recovery plan. But all of these take too much time and too many resources, which leaves organizations vulnerable as they scramble to create an adequate response.

The great news is, organizations can cover all their bases without having to reinvent the wheel. This approach is recommended in one of CISA’s recent directives, and gives organizations somewhat of a silver bullet that allows them to quickly defeat ransomware and remain prepared for any future attack.

What approach does CISA recommend to address ransomware attacks?

CISA’s recent directive (23-02), which addresses the vulnerability of Internet-exposed management interfaces, calls for organizations to create an isolated management infrastructure (IMI) via out-of-band connectivity. This is a drop-in solution that the military, telcos, and hyperscalers/cloud companies use to respond to widespread ransomware and other issues impacting security and resilience. This approach — which ZPE Systems has perfected in the last decade with the help of Big Tech — gives organizations a completely separate control plane through which they can monitor and manage their entire IT infrastructure in a safe and dedicated fashion.

What is isolated management infrastructure?

Isolated management infrastructure consists of the hardware and software that create a management network that’s fully separate from other production and management networks. The key to this is in out-of-band connectivity, which is defined as connectivity other than TCP/IP. Out-of-band can include direct USB, serial, or even non-routed zero-trust connections to crown-jewel assets.

Essentially, the IMI gives an organization complete oversight and control of their widespread IT infrastructure, in a way that is secure and accessible only to their IT teams.

In this diagram, the production infrastructure (blue ring) sits at each distributed location. The out-of-band infrastructure for LAN (OOBI-LAN) is the green ring and surrounds the production infrastructure with one layer of isolated management. The OOBI-WAN (orange ring) is what provides a second layer of isolated management, which teams can access from a central or remote location, to gain access to the OOBI-LAN and ultimately the production infrastructure.

ZPE Automation

Knowing these assets and providing access across the organization can be easy and does not have to disrupt current operations. 

How can IMI stop the FIN11 ransomware attack?

In the ongoing FIN11 ransomware attack, Internet-facing applications are targets of the zero-day exploit. This means that no amount of security solutions can pre-mitigate the attack (i.e., there’s nothing you can do to stop it). This is where IMI shines.

Isolated Management Network diagram sitting beside production infrastructure

Remember the OOBI-LAN/OOBI-WAN diagram? Here’s a zoomed-in view of the isolated management infrastructure sitting beside the production infrastructure. The IMI connects via serial, Ethernet, and USB to production gear, and provides the necessary functions (routing, storing golden images, hosting jumpbox tools, etc.) to recover from attack. But how?

IT teams can use OOBI-WAN to remotely access their OOBI-LAN and production gear. They can pull affected devices offline and bring them in for forensics, which takes place in an Isolated Recovery Environment (IRE). This means these assets and networks are still reachable by analysts and responders, but isolated from other vulnerable assets. This allows an organization to quickly and even automatically deploy tools and resources inside of this environment through devices like ZPE Systems’ Nodegrid.

To combat the FIN11 attack, organizations don’t need to unplug cables or shut their devices off. They can instead deploy their IMI as the framework for closing the attack surface while maintaining access and critical data to aid in recovery.

Get the blueprint for isolated management infrastructure

Don’t wait until the next attack to shore up your defenses. ZPE Systems has worked with Big Tech for ten years developing the isolated management infrastructure. It’s now available inside the Network Automation Blueprint, and walks you through how to implement your own IMI. Download the blueprint now to stay ready for any attack.

Get in touch with me!

True security can only be achieved through resilience, and that’s my mission. If you want help shoring up your defenses, building an IMI, and implementing a Resilience System, get in touch with me. Here are links to my social media accounts:

IoT in Finance Industry and Security Challenges

IoT in Finance Industry and Security Challenges
The Internet of Things (IoT) drives new innovations in the finance industry by empowering organizations to harvest more data, improve operational efficiency, and provide better customer service. However, adding dozens of low-touch devices to the network’s edge creates major security, privacy, and compliance challenges.

This post discusses how to take advantage of IoT in the finance industry by overcoming security challenges with automation, secure platforms, and vendor-neutral orchestration

IoT in the Finance Industry: Security Challenges and Solutions

The challenge: Unpatched, out-of-date IoT devices are easier to compromise for harvesting sensitive data.

The solution: Automated patch management using vendor-neutral management platforms that can dig their hooks into multi-vendor IoT.

The challenge: Unsecured remote management interfaces can be used by cybercriminals to access IoT devices and data.

The solution: Secure management hardware and software protected by robust security features like self-encrypted disk (SED) and two-factor authentication (2FA).

The challenge: It’s difficult to enforce security and privacy policies on remote IoT devices that process regulated financial data at the edge of the network.

The solution: A vendor-neutral security orchestration platform that extends Zero Trust Security policies and controls to multi-vendor IoT at the edge.

The challenge: It’s difficult to troubleshoot and resolve security incidents involving remote IoT devices without expensive, time-consuming truck rolls.

The solution: Secure out-of-band (OOB) management solutions that integrate with (or even directly host) third-party automation and AIOps tools.

The challenge: A lot of complexity is involved in gaining holistic security coverage over a distributed, multi-vendor financial network without leaving any gaps.

The solution: A vendor-neutral platform that unifies security and network management for the entire architecture behind a single pane of glass.

 

IoT in the finance industry: security challenges and solutions

There were over 10.54 million global IoT cybersecurity attacks in December 2022 alone. In the finance industry, a breach can result in significant consequences, including regulatory fines and irreparable reputational damage, which means IoT security must be a top priority. Let’s discuss the specific security challenges of using IoT in the finance industry.

Challenge #1: Keeping IoT devices up-to-date

IoT typically uses low-touch, set-it-and-forget-it devices, so they’re deployed around the network’s edge and receive little interaction from operators or technical staff. For example, IoT devices collect sensitive financial data from ATMs, self-service payment kiosks, and smartphone applications with little-to-no human oversight. That makes it easy for network teams to forget about operating system (OS) and software updates, especially when dozens or thousands of IoT devices are in use.

In fact, a recent report found that teams wait an average of 205 days to patch their infrastructure. This is a frightening statistic given that out-of-date software is rife with vulnerabilities just waiting to be exploited by cybercriminals looking for valuable financial data.

Solution: Automated patch management

Automating patches is the best way to ensure they’re installed on time. For example, many IoT device management systems provide dashboards where admins can see IoT device versioning information at-a-glance, manually deploy or roll-back updates, or create automated schedules/triggers to deploy those updates without manual intervention. However, most of these platforms only work within specific vendor ecosystems, which limits your capabilities. The best practice is to use a vendor-neutral IoT device management platform that can dig its hooks into multi-vendor IoT devices. This will ensure that critical IoT devices like credit card payment readers are kept secure and up-to-date.

 

A vendor-neutral IoT device management platform with automated patch management ensures that all devices are kept up-to-date and no vulnerabilities fall between the cracks.

Challenge #2: Securing remote management interfaces

Network admins typically work from a centralized location, which means they remotely access and manage IoT deployments at the branch and edge using jump boxes or serial consoles. If these remote management devices and interfaces aren’t adequately secured, malicious actors could use them to access IoT data and move laterally to other sensitive resources on the network. However, many admins deploy jump boxes without onboarding them with IT, which means they’re not added to security monitoring software and don’t have enterprise policies or controls applied. Serial consoles, on the other hand, often lack the advanced security features and integrations needed to protect them from cybercriminals.

Solution: Secure management hardware and software

The newest generation of serial consoles includes robust hardware security features and supports advanced authentication methods to safeguard remote management interfaces from compromise. A 3rd generation – or Gen 3 – serial console has onboard security features like a self-encrypted disk (SED), secure boot, BIOS protection, and geofencing, so malicious actors can’t access a stolen device. In addition, it supports SAML 2.0 authentication (via integrations with providers like Okta and Ping) and other advanced authentication methods to prevent unauthorized access to its software.

 

A Gen 3 serial console solution uses robust onboard security features and third-party security integrations to protect management hardware and interfaces.

Challenge #3: Complying with data privacy regulations

In a highly-regulated industry like finance, organizations must keep track of which people and devices can access sensitive data and ensure that permissions are granted on a least-privilege basis. Typically, achieving this level of granular control requires applying strict Zero Trust Security policies to every device and user accessing the network, including IoT devices at the edge. However, extending enterprise security policies and controls to the edge is difficult in a distributed, heterogeneous environment due to vendor lock-in.

For example, some branch networking solutions don’t support integrations with third-party identity management tools, forcing you to use their built-in access management settings. That means admins must manually recreate their Zero Trust data access policies in the router settings at every single branch and ensure they’re kept up-to-date.

Solution: Vendor-neutral Zero Trust Security orchestration

A centralized Zero Trust Security orchestration platform allows admins to deploy and manage security policies and controls across the network from a single place. A vendor-neutral platform can extend policy enforcement and other vital security controls to any device or application on the network. For example, you can apply the same Zero Trust data policies to all branch routers in the entire architecture to ensure consistent enforcement.  Such a platform makes compliance easier because financial organizations gain greater control over data access privileges and monitoring for IoT devices deployed anywhere in the world.

 

A vendor-neutral Zero Trust Security orchestration platform simplifies IoT data compliance by providing a centralized control panel to deploy and manage security policies across the entire distributed network architecture.

Challenge #4: Quickly resolving IoT security incidents

When malicious actors compromise an IoT device, financial organizations must act quickly to avoid regulatory fees and reputational damage. However, these devices are often deployed in remote, hard-to-reach locations with no technical or security staff nearby, such as in rural or island communities. That means problems require an expensive, time-consuming truck roll to resolve. Even with a team on-site, manual root cause analysis (RCA) and recovery efforts take a lot of time and effort, increasing both the duration and the expense of incidents.

Solution: Secure OOB with automation and AIOps support

The solution to this IoT security challenge involves out-of-band serial consoles and automation.

  • Out-of-band (OOB) serial consoles create a dedicated control plane to manage, troubleshoot, and recover remote devices and infrastructure. Admins access this control plane via alternative network interfaces that don’t rely on the production network at all. This means teams can still reach remote IoT devices even if the ISP goes down or the LAN is compromised by ransomware. The best practice is to use a Gen 3 serial console with advanced security features, as discussed above.
  • Automation and AIOps streamline the incident resolution process by automating RCA and recovery workflows. A Gen 3 OOB serial console solution can integrate or even directly host third-party automation and AIOps tools, ensuring teams always have remote access to their recovery toolkit during an outage or breach.

 

A secure, Gen 3 OOB serial console ensures 24/7 remote access to edge IoT deployments and supports automation and AIOps for faster security incident resolution.

Challenge #5: Gaining holistic security coverage

A distributed financial services network with many branches, ATMs, edge sites, and IoT devices has a large attack surface, so it requires several different security solutions to cover all potential vulnerabilities. Gaining complete security coverage over every IoT device in every location means deploying many appliances, each of which needs to be installed, patched, and managed, adding a lot of complexity to network and security operations and further increasing the attack surface. The need to orchestrate so many moving pieces increases the risk that security teams will make mistakes and prevent organizations from operating efficiently.

Solution: Unified, vendor-neutral security orchestration

A vendor-neutral security orchestration platform unifies a company’s security solutions and workflows under a single management umbrella. For example, the Nodegrid platform from ZPE Systems can dig its hooks into other vendors’ security appliances and virtual solutions, giving security analysts a holistic overview of the entire architecture from a single centralized portal. Teams can use Nodegrid to orchestrate firewalls, identity and access management (IAM), patches, secure access service edge (SASE), and more.

Nodegrid’s hardware can even directly host third-party security applications for a streamlined, consolidated branch deployment. You can use the Nodegrid platform to build a complete DCIM (data center infrastructure management), network management, and automation orchestration solution, streamlining operations with a truly unified experience.

A vendor-neutral security orchestration platform provides holistic security coverage while reducing complexity, which prevents human error and increases operational efficiency.

IoT in the finance industry and security challenges

Deploying IoT in the finance industry comes with security challenges, including patch management, unsecured management interfaces, policy enforcement, incident resolution, and complexity. The Nodegrid platform provides finance industry solutions to help you overcome each of these challenges, including:

A truly vendor-neutral platform that unifies security, network, and infrastructure management behind a single pane of glass for holistic coverage.

Ready to Learn More?

To learn more about deploying IoT in the finance industry and overcoming security challenges with Nodegrid, contact ZPE Systems.

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Atsign: Why Choose ZPE Systems to Host IoT Security?

Colin

A Conversation with Atsign CTO & Co-Founder, Colin Constable

This is a guest post composed by Atsign, creators of zero-attack-surface solutions including atProtocol.

We recently sat down with our CTO and Mariposa Rotary Club extraordinaire, Colin Constable, to discuss our partnership with our friends over at ZPE Systems. Let’s explore the driving force behind this powerful partnership, and how together we’re securing IoT devices and the data shared between them.

Why is this partnership strategically important?

We are a software company that helps people connect beyond the edge of the Internet. And as a software company, we need to have hardware to run our software on. After looking at a number of hardware platforms, ZPE stood out as an organization that provides a strong array of network connectivity options. Our software running on ZPE’s hardware serves as an edge platform that gives customers reliable access to edge-generated data.

What are some of the synergies between Atsign and ZPE?

First and foremost, ZPE’s hardware was designed from scratch to provide the openness and flexibility that we were looking for in a hardware platform. If I were going to design something like this myself, it would look very much like a ZPE box! It is incredibly easy to drop our Docker containers straight onto the platform, and they just simply work, which is quite a joy. To have a Docker container environment on an edge box is really the thing that makes ZPE stand out as a platform. Combine that with the fact that ZPE boxes are running x86, which makes things easy–plus actually having dual SIM cards–we can work with our MVNO partners to provide constant connectivity; even if hardlines go down, there’s cellular backup. The thing we can offer ZPE and their customers is if the box can see the Internet, then you’ll be able to address it, get data to and from it, and actually even log into it, and get hold of the built-in UI on the box.

Tell us about ZPE’s Docker Container support

Our docker containers literally just ran perfectly on the ZPE hardware. I went into the UI, selected my docker container, and it just ran. It doesn’t get much easier than that. Plus, there’s the promise of being able to have the docker container talk to connected devices like V.24 cables to provide connectivity to IoT devices.

Once IoT devices become directly addressable, then it opens up all kinds of opportunities for more efficient delivery or sharing of information that can save customers tons of money by eliminating a lot of the current infrastructure they currently use to do that job.

What are some real-world use cases for Atsign and ZPE Systems?

Because ZPE boxes have lots of connectivity options (e.g. serial ports, 4/5G backhaul, and ethernet–with more coming!) for connecting IoT devices, then you can have always-on devices at the edge, and be able to address and get data to and from them. For example, a radio station that has DSL connectivity, and cellular backup would be able to just automatically move over to cellular backup, notify the radio station that it’s on cellular backup, but use that connectivity until the ADSL line comes back online and at all times be able to get information from the equipment at the radio station. This is critical for radio stations, as it eliminates “dead air,” that moment when the transmitter is not transmitting. Sponsors rely on radio stations to put out notifications for what their businesses are doing, so having constant, uninterrupted connectivity is essential.

Do Atsign & ZPE Systems improve sustainability?

Traditional solutions would have you installing many different boxes. What we really like about the ZPE platform is that although the hardware provides lots of connectivity options–that reduces the footprint for starters–there’s no need to have different modems and firewalls, and any other services can be added via docker containers, so you actually have an environment where you have a single box, and it can do multiple functions at the edge.

What are your final thoughts on the partnership between Atsign and ZPE Systems?

As a software company, we need hardware to deploy on. We especially need hardware that can sit on the edge with all the right connectivity points. Atsign and ZPE Systems is really a perfect combination of great software and great hardware at the edge.

Bonus: What is Colin’s favorite firewall configuration for a ZPE box?

My favorite firewall rule is the one that costs the least money, and is ultimately the most secure firewall ruleset: Deny All. If you’ve got Deny All, that means that you don’t have to deal with the pain and complexities of firewall rules in order to address devices, which is what the real cost of networking is these days; it’s not necessarily the hardware, it’s actually having people to administer firewall rulesets. Having zero network attack surfaces, having a Deny All ruleset, just means you don’t have to have people changing rulesets all the time, which is a good thing.

The Importance of Remote Site Monitoring for Network Resilience

remote site monitoring

Enterprise networks are huge and complex, with infrastructure hosted in many different facilities across a wide geographic area. Though most network infrastructure isn’t housed in the same location as the core business, it’s still vital to the business’s continual operation. Remote site monitoring gives network admins a virtual presence in remote sites like data centers, manufacturing facilities, electrical substations, water treatment plants, and oil pipelines.

Most organizations already have some form of remote infrastructure monitoring, but traditional solutions come with major limitations that make it difficult for networking teams to maintain 24/7 uptime. In this blog, we’ll discuss the importance of remote site monitoring, analyze the limitations of traditional solutions, and explain how the ideal remote monitoring platform improves network resilience.

The importance of remote site monitoring

Many organizations have reduced their IT staff due to the economic recession, leaving networking and infrastructure teams stretched too thin. When there aren’t enough eyes on remote infrastructure, enterprise networks are more vulnerable to breaches, hardware failures, and other major causes of network outages. With the average cost of downtime rising above $100k in 2022, and cyberattacks causing major disruptions to oil pipelines in recent years, this is a problem that’s too expensive to ignore.

The limitations of traditional remote site monitoring solutions

Many organizations rely on remote site monitoring solutions that are fragmented and vendor-specific. Admins have to log in to one platform to view monitoring data for a remote site’s wireless access points, for example, and a different platform to monitor IoT devices in the warehouse. These complex and repetitive tasks can lead to fatigue and negligence, especially for overworked and understaffed networking teams. At an even higher level, this makes it difficult to see the relationships between different systems and solutions or get a complete picture of the overall health of the enterprise network.

Another limitation of traditional solutions is that they’re often affected by the same issues as the infrastructure they’re monitoring. For example, if the LAN goes down in a remote office and the on-premises security appliance can’t get an IP address, then admins won’t be able to remotely access that appliance to view the monitoring logs. This can significantly delay or even prevent remote diagnostic and recovery efforts, leading to expensive truck rolls.

The problem gets even worse if the remote site is inaccessible due to natural disasters, conflicts, or other external factors. Network teams need a way to get eyes on the problem, diagnose the root cause, and deploy fixes without physically seeing or touching the affected infrastructure.

The ideal remote site monitoring solution

To avoid these limitations and ensure network resilience, the ideal remote site monitoring solution should consider the following factors:

Vendor-neutral and centralized

A vendor-neutral monitoring platform can collect and analyze logs from every component of your infrastructure. This gives admins complete coverage, so nothing falls between the cracks.

Another benefit of vendor neutrality is that it enables unified, centralized monitoring. That means networking teams only need to log in to a single portal to observe the entire distributed enterprise architecture.

Out-of-band

Deploying remote site monitoring on an out-of-band (OOB) network means that it won’t rely on production LAN, WAN, or ISP infrastructure. This ensures that admins always have access to vital monitoring data even during an outage, making it easier to remotely diagnose the issue.

Plus, using an OOB management solution for monitoring improves network resilience even further by giving admins a direct connection to remote infrastructure that doesn’t require an IP address. That means they can still access and fix remote devices during an outage.

Automated

Automated monitoring solutions help to ensure that admins are quickly notified of potential issues and that possible remediation steps are taken even if nobody is available right away. Some solutions can, for example, automatically refresh DHCP on a device that lost its IP address or re-direct traffic to a secondary resource when the primary server stops responding.

Automated monitoring solutions help to reduce the workload on understaffed networking teams without sacrificing resilience.

Building network resilience with ZPE Systems

A centralized, vendor-neutral remote site monitoring solution with out-of-band management and automation support helps to ensure network resilience even when IT staff is reduced or remote sites become inaccessible. The Network Automation Blueprint from ZPE Systems provides a reference architecture for achieving network resilience with OOB, automation, monitoring, and more.

Ready to learn more?

To learn more about remote site monitoring and network resilience, contact ZPE Systems today.

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